At Ito Folch, we want to disrupt the negative cycle of excess clothing production leading to waste. That is why we are striving for a ‘zero waste’ approach to creating high quality clothing. We use advanced techniques to ensure manufacturing only begins when you press purchase. Because of this, we significantly reduce the likelihood of clothing ending up in landfill or incineration.
We ship directly to our customers from our manufacturing sites. This helps reduce carbon dioxide emissions by lowering the distance each order travels and reduces shipping time!
At Ito Folch, we pride ourselves on our customers having the best possible experience! In the rare case of a defective product, our team would be more than happy to make this right for you with immediate effect. As such, if you believe you have received a defective product, please contact us at info@itofolch.com within 30 days of receiving your order and our customer support team would be delighted to help!
In cases not related to defective products, we unfortunately will not be able to process returns as every order is made on a custom basis. If you have any questions regarding this policy, don’t hesitate to reach out to us at info@itofolch.com
